At Motum, all our sales are advised. This means that although we recognise that technology can capture your data and provide you with an instant quote, this creates a potential issue in that cover may be arranged incorrectly & places the onus on you. The purpose of a broker is to make sure you have expert advice, receive value from your cover and this is what we do. This doesn’t cost increase the cost of your premium but hopefully will give you the peace of mind that you have support when you need it.New Paragraph
What People Say About Us
Motum Insurance Services is a trading name of Horizon Vehicle Management Ltd. Horizon Vehicle Management Ltd is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 929035) in respect of insurance distribution . You can check our status on the Financial Services Register at https://register.fca.org.uk/s/. Registered Office in England at our address Suite 4, New Humberstone House Suite 4, New Humberstone House, 40 Thurmaston Lane, Leicester, England, LE5 0TE. We are registered in England and Wales (registration number is 10487129. We are registered with the ICO (registration number ZA218450).
It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly. Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.